I Firmly Believe Emails Aren’t Going To Control My Day


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I’m going to control my emails.

I only check my emails a few times a day in blocks of a half hour or so.

I have no pinging, beeping, ring-a-ding-dinging notifications on any of my devices.

And I have a system of how I deal with them when I am inbox wrangling.


  1. Action them if they will be a quick knock-off.

  2. Invites get added to a calendar.

  3. Delete and or/unsubscribe if it's something not needed/wanted to know about.

  4. If it's a simple phone call to clear something up that would take waaaay too many emails, make it or schedule it.

  5. If I can ship off a video (I love Loom for this) that will be a more efficient way of answering an email (eliminate confusion and back&forthing) I will make one and share it.

    • I have made “Looming”such a part of my communication that some of my clients “Loom” Qs to or reply to my Qs.

  6. If it’s a task to be completed or an email that needs a reply that will take more time than there is band/emotional width for - and it will be dealt with in a few days of its arrival - leave it in the inbox (an unpopular idea I know, but a few random tasks sitting there may be more functional than moving them somewhere).

  7. If it’s a big task or I simply can’t deal with it in the short term - I snooze it, send it to a task manager (I use Google Tasks but there are a ton of apps - ClickUp/Notion/Keep or such will do) or drop it in a calendar.

  8. My email is syncing with my project management app, so if a client needs work or task requests that are not part of my usual workflow (out of scope) I can have Financial Cents create a task project or pin the email for me.

  9. If you get email notifications from a program you use regularly for task management or communication - can you turn them off?

    • When implementing a new program your first task should be to manage notification settings.

      • Perhaps leave email notifications on until you have established both faith in the app and a routine for it, and then kill them.

    • Control that program routine, check a few times a day rather than living in it.

    • If it’s duplicating notifications it is self-defeating to have a program you use to minimize emails if it … emails you…

  10. Replies that are the same text over and over (and over…) again, use text snippets, create multiple signatures and/or template emails. You can create the text expanders on your phone too!

  11. Embrace labels & filters, love-love-love.

  12. Move group decisions out of email. Reply all is rarely necessary and always annoying... Whenever possible, change it up.

    • You are tempted to create a reply all?

      • Create a spreadsheet, a form or a poll that can be converted to useful data.

    • Someone else created a reply all?

      • Can you suggest the above ideas?

        • No? Wait until the majority of answers are in to reply (unless you have a compelling, early-in opinion). Delete all the replies except the top one.



CloudHQ can PDF entire folders you no longer need.

Get unnecessary “schtuff” out of email altogether; searching will be so much cleaner. But you may need backups of them for some reason someday, so this is a great way to clean things up and put them where they really belong.

My clients know that if it’s really urgent, they can call me. I am much less distracted auditorily than visually; I can generally go back to what I was doing with no trouble. 

If I pick up, it means I can listen and possibly help. 

If I don’t, they know I will get to emails in the morning, around noon and again around 4:00.

They know cause I have clearly told them this in my Client Guidebook.



To be clear, I don’t get hundreds of emails a day. I’m in the 75 - 100 range, which is easily managed by this system.


One last thing - if you don't have one, get an online scheduler (and create text snippets/expanders for the links…)

This will cause a whole pile of emails not to be necessary. No more back&forthing to set up meetings and events.

Huge game-changer for email and time sucks! Huge!


We all need to find a system that suits the way we think, organize, and visualize… but hopefully, this system will be useful to you or a start to creating your process.


Simply yours, Kellie :-}

::Shameless Call To Action::

I sell cloud accounting templates, standard operating process handbooks and client guides.


Kellie Parks, CPB

Cloud Process Creator

I craft processes and automation for future-thinking accounting professionals who believe in the mightiness of online technology.

I want every accounting professional to love running a cloud-based business as much as I do. 

Embracing the cloud requires effective best practices, consistent communication, and efficient processes, systems, and workflows. That's why we have dozens of pre-built templates to take the pain out of creating optimization in your firm.

Certified or partnered in over a dozen cloud applications, Alumni Intuit International Trainer Writer Network and the FreshBooks Partner Council.

I am a runner, water/snow skier and live-music fan.

I’m always wondering what you would do more of—outside of work—if processes, automation, and apps gave you your life back.

https://calmwaters.ca/
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