The Cloud Accounting Blog


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Loads of useful information and advice for your business.

Resources to create respectful client relationships, learn best practices, vet applications and general cloud knowledge.

Client Engagement - Cloud Security - Cloud Technology - Efficiency - Marketing - Musings - QuickBooks Online

Efficiency, Cloud Technology Kellie Parks, CPB Efficiency, Cloud Technology Kellie Parks, CPB

6 Steps To Digital Organization

If you are disorganized in the physical world, you will be disorganized in the cloud one.

Sure, you can search for many things in many ways in the cloud. But even the most robust of search options get dodgy if you don’t have systems in place to organize your digital world.

Operating digitally is as inefficient as operating physically if there isn’t an organized system for it.

It’s a frustrating, time-sucking dog’s breakfast either way.

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Client Engagement, Cloud Technology Kellie Parks, CPB Client Engagement, Cloud Technology Kellie Parks, CPB

Overcoming Collaboration Overwhelm With Liscio - Client Experience 2.0

Are you exhausted right now?

Most folks we know are, right?!

Together, we are all coming off a couple of tough years, and collaborating in an entirely (or mostly) virtual model requires us all to work differently. The old ways don't work as well anymore - we can't just pop our heads over the cubicle walls and ask co-workers “what’s up"?”. Instead, we have to peck things out in an email/Slack/Teams/WhatsApp… or schedule* a Zoom/call them to ask questions. It takes more work. And confusion can often reign supreme.

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Client Engagement, Musings Kellie Parks, CPB Client Engagement, Musings Kellie Parks, CPB

You Are Not Being Interviewed; You Are Discovering

You are not being hired, you are engaging.

Lucky for you dear reader, this week my email is super quick. I have stuff on the go that I need to put my energy towards.

But I wanted to ship out a quick note reminding you that if you are a business owner, make sure you think like one. And make sure your communications and processes reflect it.

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Client Engagement, Musings Kellie Parks, CPB Client Engagement, Musings Kellie Parks, CPB

1 Key Advisory Service That 95%* Of Accounting Professionals Are Not Providing

Accounting professionals are uniquely positioned to offer their clients business devastation insurance advice.

To mitigate the total loss of not just their livelihood but also to protect them personally.

I bet you thinking “wait, what isn’t that the role of insurance brokers?”

Yes, but… you should be a partner in this because insurance is based on business valuations and income. But by and large insurance brokers don’t follow up enough on the health of a business and owners almost always don’t take the consequences of misinformation seriously enough.

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Musings, Client Engagement, Marketing Kellie Parks, CPB Musings, Client Engagement, Marketing Kellie Parks, CPB

Define What You Want To Do and Who You Want To Do It With

And then buckle down to make it happen.

I am going through big changes in my business right now. And as I preach “Change is hard. Not changing will be harder.”

I have really nailed down what lifestyle I want. I think many of you may be navel-gazing right now as well. The last few years have got a lot of folks re-evaluating their lives and their work.

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

I’m Having a Frustrating Day

I should have replaced my computer a few months ago.

It was freezing, and took a looooong time to start up (I had it set to shut-down & start-up automagically every morning, but it stopped starting up without me)

I was frustrated, but I couldn’t quite bring myself to part with it.

It worked just well enough to get through my day until one day it didn’t.

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

I’d Had Enough With Virtual, Talking Head Sessions

I was still enjoying virtual workshops, open mic, and panel discussions - any session that was meeting format rather than webbie format.

I didn’t love them though, and I am so happy to be back in the live event world.

But a thing happened last week at a virtual conference that I’m not sure could be replicated IRL.

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Client Engagement, Musings, Marketing Kellie Parks, CPB Client Engagement, Musings, Marketing Kellie Parks, CPB

Know Your Audience

It will be harder to step in it, if you have a clear idea of who you are dealing with.

My Dad* is a bit of a rough & tumble guy. He wears Carhartt coveralls, a green polka-dot welder’s cap and is generally a little scruffy. Clean but definitely scruffy. He looks like your average working Joe and talks like one too. He loves a good convo about backhoes and tractors while sitting at a bar with buddies.

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

After Action Review

If you can swing it at all, go to a live event.

I think my biggest takeaway from the AWLS conference was that I need to think about Diversity, Equity, and Inclusion much more.

You didn’t see that coming as the most important thing that I got out of an accounting conference, did ya?

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

I Made a Mistake

Actually, I’ve made too many to count but last week I made a mitake that I want to share.

I got out ahead of myself on my free online scheduler event, in terms of sponsorship.

I did not think it through and put an automated process (or really any process) in place. I just sent out a note to my app partners to see if they wanted to join in, on a bit of a whim.

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Client Engagement Kellie Parks, CPB Client Engagement Kellie Parks, CPB

Creating a Great Client Experience for Tax Filing

My corporate and personal tax experience is a calm and, dare I say, enjoyable (almost) one.

My tax dude, Mike, sends a Typeform , I fill in only new/changed info.

Then he sends a Karbon checklist, which auto-nags me to get my shit into him - including warnings of the consequences of missing his deadlines.

Next up is an Ignition engagement with the option to pay for and schedule a tax planning meeting - right, this is extra and I have to commit to it with my wallet.

He uses RightSignature for me to sign off on my tax returns.

All of it is automagical!

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

I’m a Lucky Duck

Yesterday I celebrated my 60th year of being 5 feet above.

I am off making poor life choices in Key West as this blog is posting. Not all my friends have had the same privilege. So I never lose sight of how precious life is, and how fun it can be.

A lot of the fun comes from embracing change and adapting.

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

A Time to Pause and Reflect

I considered whether I should be blogging at all right now.

It seemed a little frivolous.

I am so saddened by the geopolitical events in Eastern Europe right now.

As of course, are many of us.

I have zero - as in absolutely zero - understanding of what is going on with Russia and Ukraine right now. There will be no armchair political rhetoric from me.

What I do know, however, is that many people who until recently led lives just like ours have had their world up-ended. And I wanted to throw out a little context to who these people are.

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Musings Kellie Parks, CPB Musings Kellie Parks, CPB

Hiring Sucks

This week’s note is short and sweet.

It’s to the point on how to find team members.

Actually, it’s two the point - it features two hiring options you should check out.

I “don’t do hiring consulting” and personally only have 1 team member (she’s kickin’ - I’m a lucky duck). But I see so many people struggling with this, and since I am a fan of these programs mentioned here, I wanted to share.

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Efficiency Kellie Parks, CPB Efficiency Kellie Parks, CPB

You Can Never Be Too Clear

I don’t do payroll.

Well, actually the true story is I didn’t do payroll. I do now.

My clients have either been big enough to look after it start-to-finish or they used a service. But I now have 2 clients whose payroll I manage and I’ve learned a few things along this journey.

The most enlightening being you can never be too clear.

I am doing the T4 (you Americans would call this the W-2) reconciliations for my clients right now. This involves sharing a copy with each of their team members and having them double-check them for names, Social Insurance Numbers (Social Security Numbers), addresses, anticipated earnings and the like.

I am astounded at the changes that I am needing to make to these!

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